Last updated: 29 October 2025
These Terms & Conditions ("Terms") govern access to and use of the Indie Brewer marketplace platform ("Platform") operated by Indie Brewer Ltd ("Indie Brewer", "we", "us", "our"). By registering or using the Platform, you ("you", "user") agree to these Terms.
Please read them carefully. If you do not agree, you must not use the Platform.
Indie Brewer Ltd is a UK-registered company that provides a digital marketplace connecting licensed breweries, retailers, and hospitality venues with trade and consumer buyers. Indie Brewer does not sell, supply, store, or distribute alcohol.
All alcoholic products available through the Platform are sold and supplied under the Premises Licence of the participating brewery or licensed retailer (each a "Seller"). Indie Brewer acts solely as a facilitator and payment intermediary, processing orders and payments through Adyen N.V. ("Adyen"), a regulated payment institution. Indie Brewer never holds customer funds or takes legal title to any goods.
| Term | Meaning |
|---|---|
| Seller | A licensed brewery, producer, or retailer who lists and sells products via the Platform. |
| Wholesale Buyer | A business customer purchasing under an AWRS-verified trade account. |
| Consumer | An individual purchasing for personal use (B2C). |
| Order | A request placed through the Platform for products offered by one or more Sellers. |
| Processing Fee | A pre-agreed commission or service fee charged by Indie Brewer for platform and payment processing services. |
| Adyen | Adyen N.V. and its authorised subsidiaries providing payment collection, processing, and settlement on behalf of Sellers. |
Indie Brewer operates an online marketplace enabling Sellers to advertise products and Buyers to place orders. Indie Brewer is not a party to any sales contract between Seller and Buyer and has no responsibility for manufacture, quality, packaging, delivery, or legal compliance of the products.
Each Seller is the merchant of record for its products and bears full responsibility for the sale and supply of alcohol under the Licensing Act 2003. Indie Brewer does not act as an agent for payment collection other than to instruct Adyen on settlement allocations.
When you place an order, you are making an offer to buy from the listed Seller(s). A binding contract for the sale of goods arises directly between you and the Seller when the Seller accepts or dispatches your order.
Indie Brewer provides order management and communication tools but is not a contracting party to the sale.
All payments on the Platform are processed by Adyen on behalf of the relevant Seller(s). Funds are collected by Adyen, split according to instructions issued by Indie Brewer, and remitted directly to the Seller(s), any licensed retailer or delivery partner (if applicable), and Indie Brewer Ltd for its pre-agreed Processing Fee.
Indie Brewer never holds or controls customer funds and does not operate any wallet or escrow facility.
Each Seller authorises Indie Brewer to deduct a pre-agreed Processing Fee (percentage or fixed amount) from order proceeds before payout. This fee covers marketplace operation, payment handling, and customer service.
The current fee and VAT rate are displayed in each Seller’s Partner Dashboard or agreement.
In some cases, Indie Brewer may apply a small service fee to buyers; any such fee will be displayed clearly at checkout and itemised on the confirmation page.
Adyen pays Sellers according to its payout schedule (typically within five business days after dispatch confirmation). Indie Brewer is not responsible for delays caused by Adyen or the Seller’s bank.
Sellers remain responsible for any excise duty, VAT, or other applicable taxes on their sales. Indie Brewer charges VAT on its own Processing Fees where required.
Refunds and cancellations are handled through Adyen against the original payment method. Sellers are responsible for initiating refunds for faulty or cancelled orders in line with consumer law. Chargebacks or payment disputes are processed under Adyen’s regulated dispute procedures.
Indie Brewer may assist in communications but is not financially liable for refunds or chargebacks.
Indie Brewer provides the Platform “as is” and does not guarantee uninterrupted access. Indie Brewer makes no warranty regarding product quality, merchantability, or fitness for purpose of any goods listed by Sellers.
Indie Brewer shall not be liable for any loss of profits, goodwill, data, or indirect or consequential damages. In no event shall Indie Brewer’s total liability exceed the total Processing Fees paid by the user to Indie Brewer in the preceding twelve (12) months.
Nothing in these Terms limits liability for death or personal injury caused by negligence or for fraud.
Indie Brewer and each Seller act as independent data controllers under the UK GDPR. Indie Brewer processes personal data to operate the Platform and payment systems in accordance with its Privacy Policy. Adyen processes payment data as a regulated controller under its own privacy notice.
Sellers may receive limited customer data necessary to fulfil orders and must process it lawfully and securely.
Indie Brewer may suspend or terminate user accounts that:
Sellers remain responsible for fulfilling outstanding orders or refunding customers even if suspended.
All content, software, and branding on the Platform are owned or licensed by Indie Brewer Ltd. Sellers retain ownership of their product images, trademarks, and descriptions but grant Indie Brewer a licence to display them on the Platform and in marketing materials.
These Terms and all disputes arising from them are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.
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